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General Tour and Charter Information
DEPOSIT / PAYMENT POLICY
A deposit is required to confirm all
reservations. Full payment is required no later than 2 weeks prior
to your departure date. If you book a full package tour, see your
contract for payment schedule. Details are provided along with quote
and contract. We accept cash, check or money orders, Visa, MasterCard
and Discover.
TRAVELING OUTSIDE THE USA
All US citizens should have proof of
citizenship in their possession when leaving the country. Acceptable
proof can be a valid passport or travel Visa.
ITINERARY
USDOT regulations allow a maximum 15-hour
workday, no more than 10 of which can be driving. If your itinerary
requires longer travel time, you can either schedule a minimum 9-hour
layover or a relief driver will be calculated in the cost of your
charter.
BAGGAGE
Each passenger is permitted to bring
one large piece of luggage for storage in the luggage bay of the
coach. A small bag, if carried by the passenger and stored in the
overhead racks on the coach, is permissible. Valuables, important
documents, and medications should be kept carried in this carry-on
bag.
SMOKING
In accordance with the law, we ask
that no one smoke onboard our coaches.
We provide comfort and/or meal stops en route which give opportunities
for smoking.
EATING
Because we like to keep our coaches
in exceptional condition for all our customers, we ask that you
discuss your specific requirements with us. We understand that each
group has different needs, so we will work with you to create a
mutually agreeable solution.
HOTEL ACCOMMODATIONS
Singles and Doubles are sold with the
understanding that there will either be one queen or king bed, or
two double beds in the room. Triples and Quads are sold with the
understanding that there will be two double beds, unless otherwise
specified. In some hotels, these accommodations are two beds and
a rollaway cot, or a bed and a pull out sofa.
ADJACENT ROOMS & SPECIAL REQUESTS
Adjacent rooms and special requests
can be arranged at the time of booking, but cannot always be guaranteed,
depending on hotel availability at the time of your tour's arrival.
TAXES & TIPS
Package tour prices include all tips
for bellmen, doormen, and provided meals unless otherwise mentioned.
Tips for Guides, Tour Directors and Drivers, are not included
in the tour price. Suggested guidelines are:
- Driver: 10% to 15% of day trip cost OR $1-$2 per person per
day for multi-day tours.
- Tour Director/Guide (if applicable): $1.00 - 2.00 per person,
per day.
IF YOU MUST CANCEL
For Tour Package Bookings, individual
cancellations are not permitted unless Travel Insurance is purchased
by individual travelers. If Travel Insurance is purchased, cancellations
are permitted for covered reasons only (see Travel Insurance Schedule
of Coverages for details). Claims for refunds must be submitted
to Travel Insurance Company for processing. Deposit amounts used
to contract hotels, carriers, or other establishments, including
entertainment and event tickets, may be nonrefundable, as stipulated
by cancellation policies of individual establishments. In cases
where individual registration is required by contracted establishments,
those registrations may be non-refundable and/or non-transferable.
All cancellation charges or liquidation damages assessed by contracted
establishments will become the sole responsibility of the Customer
even if these assessments have not been specifically enumerated
to Customer. Fees for cancellation of tour packages will begin
at 20% of minimum contracted tour price and will ultimately be assessed
according to the specific tour package and the deposit requirements
of each contracted third-party.
For charter bookings, Spirit Tours
requires notice in writing. Changing trip dates is considered
a cancellation request. Cancellation notices for any
reason received more than thirty (30) days from the departure date
will result in a charge of the greater of $50 or 5% of the minimum
contracted price. Cancellation notices for any reason received
between thirty (30) and eight (8) days from the departure date will
result in a charge of the greater of $100 or 10% of minimum contracted
price. Cancellation notices for any reason received within
seven (7) days of the departure date will result in a charge of
the greater of $500 or 50% of the minimum contracted price.
See full contract
terms and conditions.
Charter Information
Spirit Tours provides charter transportation
services for a variety of churches, families, civic groups, schools,
and corporations. Our professionally trained operators and modern
equipment are perfect for conventions, church events, school
trips, sightseeing, sporting events, family reunions . . . just
about any event you can imagine.
Each group has certain essential requirements,
and to keep everyone content, you must determine your charter necessities.
Some questions for your group include:
| How many people will be traveling? |
Groups up to 55 passengers can be accommodated
on our coaches. |
| What special accommodations or equipment will
you need? |
We offer:
- VCR, DVD, and CD players
- Restrooms
- Card tables (request at time of quote)
- Wheelchair accessibility (request at time of quote)
- Ice coolers and/or refreshments (request at time of quote)
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| What is your travel itinerary? |
Providing a detailed itinerary will
help ensure you receive an accurate quote. |
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Do you want hotel accommodations, meals, or other attractions
included in the price quote?
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As a tour operator, in most cases, we can save you money
by negotiating the best hotel and attraction rates available.
You will also be saved the hassles of finding suppliers and
arranging individual contracts and payments.
We can take care of all the details and arrangements or we
can just provide the transportation -- you make the choice.
If you want Spirit Tours to coordinate all your arrangements,
you will want to consider the following:
- What specific attractions would your group like to see?
- Which is more important: luxury or price?
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| Who will be the contact for your group's charter
needs? |
Determine one contact for your group to coordinate
all arrangements. |
| Ready to Roll? |
Once you've determined your needs, request
a quote
so that we can take care of all the details.
If you still have more questions, contact
us.
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